An Introduction to the Role of the Insurance Adjuster

Posted by Business
By Ed Hulse


In simple terms the role of the insurance adjuster is to investigate the claims people make under the terms of their policy. This means they will look at whether property has been damaged, whether someone has suffered bodily injury and so forth. Once they have finished looking at a claim they then decide what people are owed, by whom and what amount.

Sadly this means that the job can sometimes be stressful. Anyone wanting to take a job in this area has to be prepared to say no to people and to deal solely with the facts of a claim. This means having to talk to people and tell them whether or not they are able to get money from a claim and if so how much.

In terms of education it is often sufficient to have a bachelor's degree. A lot of companies offer in house training in order to make sure they have the right level of training needed. Often employers will look for someone who has had previous experience in specific industries so they have a better understanding of the risks involved.

Another aspect is looking at legal documents. This means they have to be perceptive and analytical, carefully checking details in order to make sure they are accurate. This is important as a fraudulent claim can make premiums more expensive for other customers in the company.

There is also an element of negotiation as they have to discuss their findings with the company. They then decide what the amount should be for a claim. This can often mean they then have to mediate between the insurer and the person filing the claim.

One aspect of the role of the insurance adjuster that can be very stressful is that they work unsociable hours and it often involves a lot of travel. When a disaster occurs they can often be called out at short notice. Look online for more information about becoming an adjuster and job vacancies in your local area.




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